Forum Discussion

ganeshan1407's avatar
ganeshan1407
Tuning in
12 months ago

Package change - one off cost & package updates were not discounted as promised

Hi Team, I recieved new offer from VM £18 and accepted that in month of December. Due to Yodel delivery issue, it wasn’t activated in the  Dec month , hence checked with VM they replaced the order b...
Oneoff-cost
OneOffCost
Package-change
Zach_R's avatar
Zach_R
Forum Team
12 months ago

Hi ganeshan1407,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear that there's a disputed billing charge. Have you spoke with the team about this at all since your post, and if so what have they advised? Do you still require some further assistance with this?

Thanks,