Forum Discussion

LB_2022's avatar
LB_2022
On our wavelength
11 months ago

Overcharged on contract

Good morning everyone, 

Quick question (hopefully)

My contract is £52 pcm yet each month I’m charged £56.57. I know it’s only a few pounds but I’m wondering why if my contact is a flat £52?

Anyone else had this?
LB 🙂

contract
overcharged

3 Replies

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  • japitts's avatar
    japitts
    Very Insightful Person
    11 months ago

    Does the package price on your monthly bill match what you'd expect? Including an allowance for the annual price increase mentioned in the previous post.

  • Ayisha_B's avatar
    Ayisha_B
    Icon for Forum Team rankForum Team
    11 months ago

    Hi LB_2022 👋

    Welcome to our Community Forums and thanks for your post. 

    Sorry for any confusion caused with your bill.

    It does sound like it's related to the annual increase but I'll pop you a PM 📩 so we can double check everything is in order 🙂

    Speak soon!