Forum Discussion
- Robert_PForum Team
Hello Richie1972
Thanks for posting in regards to leaving and the One Touch Switch process, we're happy to advise in regards to this via the forums.
Once you have discussed and accepted a deal with your new provider, they would contact us to make us aware of the decision at which point we would issue all of the details to yourself in regards to any potential charges, loss of benefits etc should you wish to proceed with the switch.
We'd recommend chasing this with the new provider to ensure they have made us aware of the switch.
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