Pirasath
3 months agoJoining in
online offer
Hi there,
I've my contract finish on 5th of Dec.
Please let me know if i can cancelled my contract take another deal with virgin online deals.
Thanks
Pirasath
Hi there,
I've my contract finish on 5th of Dec.
Please let me know if i can cancelled my contract take another deal with virgin online deals.
Thanks
Pirasath
Your minimum term may end on Dec 5th, but unless you explicitly give 30days cancellation notice, your contract certainly won't - and will continue regardless.
New customer offers require you to be a new customer, which means your existing account needs to be totally disconnected for a period of time. The length of that time can vary, but is measured in weeks/months. You'd need to return your existing equipment and be given new kit when you re-connect.
Hi Pirasath,
Thanks for posting 😊
As japitts has advised, your contract wouldn't just stop, if you want to cancel you will need to give us 30 days notice.
You can call us on 150/ 0345 454 1111 and discuss this or arrange a new deal.
Alex_Rm