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RobGreenLibr's avatar
RobGreenLibr
Joining in
12 hours ago

Online account register

Hello. I'm an O2 customer. My wife and I have Virgin broadband/TV, etc. It's registered under her name. I am unable to register for O2/Virgin Media a I the system tells me I haven't an account to link to my O2. How do I get an account!???

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    9 hours ago

    Hi RobGreenLibr 

    Thanks for posting and welcome to the community. As you're not the account holder for the Virgin Media account, we can advise you generally how to do this, however for any account specifics, your Wife will need to contact us.

    Please go to our website - virg.in/myVM

    Then you click 'my account' and sign up.

    Enter the account number, site ID and surname of the account holder

    Then follow the prompts to register and you'll then get the prompts to set up the VM O2 ID.