Not able to reach customer services
I ordered VM yesterday and I want to cancel this order. I’ve called multiple times and tried using WhatsApp. I just keep getting hung up on.
please help.
Forum Discussion
Do please let Ofcom know all about your cancellation experience with VM https://community.virginmedia.com/t5/Community-Natter/Breaking-OFCOM-investigating-VM-over-difficulty-cancelling-VM/td-p/5365110
Hi cultavix,
Thanks for posting and welcome to our community 😊
Sorry to hear you're wanting to cancel, I've had a look at things from our side and can see you've been able to get in touch.
If you do still need help with anything, please let us know.
Alex_Rm
