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markcraven413's avatar
markcraven413
Just joined
18 hours ago

No Welcome Email

I have had my virgin media installed since Thursday but have yet to receive my welcome email with my account details.

Any help with this matter would be greatly appreciated 

1 Reply

  • Hi markcraven413 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you have not had your account details delivered to you. So that we can assist with this we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina