Forum Discussion

Matt121's avatar
Matt121
Joining in
2 years ago

No Welcome Email

I signed up by phone and have received the following:

Working WiFi hub,

Pre contract documents

Conformation of direct debit.

 

I have not received a welcome email so that I can log in and manage my account.

 

Any help would be appreciated

 

  • Zoie_P's avatar
    Zoie_P
    Forum Team (Retired)
    2 years ago

    Hi Matt121, 

    Thank you for your post and welcome to our forums 🎉
    I am sorry to hear you have not received this. I can certainly help you with this. I will pop you over a PM and we can go from there, just keep an eye out for the little envelope 👀📩
    Thanks,
    Zoie