Forum Discussion

Farah616's avatar
Farah616
Joining in
5 days ago

No welcome email- rejoined on same email address can I change it

I recently rejoined but used the same email address. I haven’t received a welcome email or any account details. How do I change my email address so that I can receive emails. I have also signed up for the Netflix add on so I need access to these emails. 

  • Vikki_M's avatar
    Vikki_M
    Forum Team
    4 days ago

    Hi Farah616,

    Thanks for your post and welcome to our community. 

    I'm sorry to hear you haven't received your welcome email or contract.

    I'll pop you a private message now to check we have the correct contact information registered. 

    Please look out for the envelope in the top right of the page and pop back to me when you can.