No Broadband And Tv

While waiting, read up on the compensation scheme

https://www.virginmedia.com/help/billing-and-payments/automatic-compensation

and keep detailed notes (dates, times etc.) along with evidence (texts, emails, screenshots etc.) of everything that happens. This will help ensure you are paid the correct amount once you are reconnected.

Hi PoloGti,

Thank you for your post and welcome to the community. 

We can certainly appreciate your frustration with the ongoing issue. The team will always work to get any issue resolved as soon as possible. 

Our apologies for any inconvenience. 

^Martin