Forum Discussion

Morty80's avatar
Morty80
Joining in
4 months ago

no area code

hi , had tv and broadband installed 4 days ago , got account number on leaflet technician left us but not received an area code so we can set up App use 

 

2 Replies

  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    3 months ago

    Hi Morty80 👋 Welcome to the community forum! Thanks for posting. 
    Sorry to hear you need your area code so you can get your online account set up. 
    I will send you a PM to confirm a few details and get this sent over to you. Please keep an eye on your Inbox 📩 in the top right corner of the page for a message offering help. 

    We can return to this public thread to keep it updated again when possible. Thanks for your patience in the meantime! 🌞

    • Molly_T's avatar
      Molly_T
      Icon for Forum Team rankForum Team
      3 months ago

      Hi All 👋 Thanks to Morty80 for PMing with me 📩. 

      We were able to confirm the area code, and now they should have everything needed to register for VMO2 ID here 👉 virg.in/myVM 
      Just let us know if there's anything else you need help with! 

      All the best. 🌞