No account number or Area Reference
Hiya,
I haven't received any account details despite having set up the wifi box on the 2nd August so I cannot set up an account on the virgin media app. I have also not received any billing information.
Forum Discussion
Hi Rebecca_05
Thanks for your post, welcome to the Community Forums.
We're sorry to hear you've not received your welcome email from us yet! Customers usually would have received this from us by now.
I've dropped you a PM so I can look into this for you.
