Forum Discussion

carosys's avatar
carosys
Just joined
28 days ago

New To Virgin

Just set up a new contract - and equipment being delivered on 29th August

Can i presume my contract date will start on that date and not the date of ordering as clearly i cannot start using the service til i have moved in and got it set up!!

2 Replies

  • Hello carosys,

    Welcome to the Community and thanks for taking the time to post here on the forums. You are correct your contract will start on the date that your services are installed as will your 14 day cooling off period 👍

    Kind Regards,

    Steven_L