frglobetrotter
2 years agoJoining in
new customer bill increase
Hi, I've joined VM as new customer in mid-January 2024 with a 18 months contract package.
I'm surprised and disappointed to receive an email notice today from April my bill will get an increase- just 2 months after joining the contract (??)
According to VM website it says " if you have recently joined or recontracted and we have informed that you that your annual price rise will take effect from April 2025, you will not receive a price rise in April 2024."
Can someone from VM review on this please