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UserAZ93's avatar
UserAZ93
Just joined
16 days ago

New customer - cannot link account

Hi, similar to other news users, I am can't link new Virgin Media account as being told that my email address doesn't match.

I have tried using a different device. 

Can a virgin media rep try to contact and help me resolve this please? I can't find an email address to get help.

Thanks

account

1 Reply

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    15 days ago

    Hi UserAZ93 👋 Thank you for your post and welcome to the Virgin Media Community 🙂

    We're sorry to hear about the problem you're having 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,
    Daniel