Hi,
Yesterday I had an email about changing to 360. So I did all that and noticed that my contract had expired so I started a new one.
In the meantime, I have an email about the new contract, so all looked good.
But then I had an email with the old contract and the 360 order on it.
When I log into my account, all I can see is the old contract.
Can I ask my account be checked, as it looks like the 360 order reverted it back. (But it might be just have to wait a few days).
Cheers
VM contracts don't expire unless you expressly cancel it. They just change from 18 months to 30 day rolling. It would have been better not to take a new contract, but just let the old one roll on. You will now, most likely, be tied into another 24 months.?
Well that is the problem, I signed up for another 24 months and got the new contract through the email, as expected - all good.
And then an updated current one (30day rolling one, if you prefer ) with the 360 came later.
So I just want to check the 24 months has gone.
