New contract
I have just accepted a new offer on my app since my my current contract is coming to an end. However I have not received the email confirmation as the system has the wrong email address.
Forum Discussion
The system sends it to the email address of your VirginMedia account - not any other email you may use.
Hey reboi, thank you for reaching out and I am so sorry to hear you've not got your new contract yet.
Please do not worry sometimes this can take a few hours.
It will come through, if it doesn't in 72 hours please reach out.
