Forum Discussion

Shonathomson82's avatar
Shonathomson82
Joining in
2 years ago
Solved

New Contract

My contract was up for renewal, I clicked through the offers and managed to get a better deal with basic tv for £55. That was around a month ago. Got my new contract sent via email but haven’t heard anything since.

order reference CH2058356812

Hopefully I can get this sorted out with out endless phone calls 

Thanks for any help.

  • Ashleigh_C's avatar
    Ashleigh_C
    12 months ago

    I'm so sorry Shonathomson82 I have popped that across to you now, please do pop back whenever you can and I will do all I can to help. 

     

  • Hi there Shonathomson82 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with your new contract! I would be more than happy to check this with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
     

    • Shonathomson82's avatar
      Shonathomson82
      Joining in

      Hi there I haven’t heard anything back or received a PM (unless I’ve stupidly deleted it in error!)

      • Ashleigh_C's avatar
        Ashleigh_C
        Forum Team

        I'm so sorry Shonathomson82 I have popped that across to you now, please do pop back whenever you can and I will do all I can to help.