New contract without my permission
On January this year I start being bombarding by virgin media about my current contract will go to the and it's a best time to upgrade my package and I have been offered new higher broadband speed for little bit more monthly costs. I was happy with that as I thought it's a just upgrade with new monthly payments out of contract. Unfortunately Virgin media not only upgraded package but they put me in new 18 months contract which I absolutely not agree. Now when I told them I would like to left they service they tried to charge me over 600 pound upfront pay. To clarify there wasn't any new cables or router installed. They just upgrade broadband speed, but I'm found it's still not suitable for me that's why I decided to change provider. It's a absolutely ridiculous that they put me on new contract without my permission. I was sure it's just upgrade service I will be able to finish this with 30 days notice without any additional fees as my contract was completed. How to resolve this problem as I'm as normal customer can't be charged 600 pounds for cancellation new contract which was created by them when I was only agree to upgrade broadband speed.