Forum Discussion

NaomiiLeeLA91x's avatar
NaomiiLeeLA91x
Joining in
6 days ago

New Contract Broadband

Hi is there someone can help me as I been on the line for ages with VM and I still haven’t had any answer to what is happening, I got the contract summary when I applied online (just wanted to make sure it went through okay) & my install date is all and I have not had any clear answers from VM instead I’m still clueless as I have had no updates about it just I wanted to know more than anything did it go through ok as I usually do it by phone when taking contracts but I saw this deal for a new customer and did the credit check etc then accepted it then nothing? Thanks 

  • Lee_R's avatar
    Lee_R
    Forum Team
    6 days ago

    Hi NaomiiLeeLA91x thanks for posting and welcome to our community.

    So that we can take a look on your behalf and offer you clarification, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R