KB29R
2 years agoOn our wavelength
Netflix activation code
Just entered into another contract and the nightmare starts can anyone from VM send me a Netflix activation link email please as 4 days of inept customer services as taken it’s toll
Hi, This is currently happening to me. Six hours wasted on phone to Virgin last weekend and a further 2 hours yesterday & still no resolution. Netflix is included in my package but all I get is payment required request on my Netflix screen. Clearly Virgin haven’t notified Netflix to continue my access. Yesterdays Virgin advice was to open a separate Netflix direct debit & this will solve the issue. Virgin said no extra to money would be taken by Netflix. Really???
No way am I doing this. So, what really is the correct way to get my Netflix access up and working Virgin?
Hi MickCom46 👋
Welcome to our Community Forums and thanks for your post
I am sorry for the poor experience trying to get your Netflix access activated.
Will pop you a PM 📩 now to help further.
Virgin sent me the following billing information: My bill will be generated on 23rd November 2023 & payment due 18th December 2023