Netflix account suspended as Virgin no longer set as payment option.
Hi, in March 2023 once I agreed to a new contract Netflix become part of my bundle.
I recently moved house, same day as service was disconnected from my previous address I got an email from VirginMediaServices saying:
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I did contact Virgin 4 times every time being assured that request to receive new activation code has been issued. I contacted Netflix directly twice and both times was told none request was made.
Its been more then a month now, to use my Netflix account I have to pay separately, likely Virgin credited what I have to pay but it’s not ideal.
Can you please finally sort it out and link both accounts?
Disappointed customer.