Hello I’m trying to get copy’s of my bill as on my account there are missing. I have phone customer service but no joy just was getting passed on by each member no one could help me was on the phone for about 2 hours this was a joke yes 2 hours. I need my May and April also February bill copy’s my account is upto date with my payments. Normally I can just login and download them but there are missing. Can please someone help me
Hi usman-mohammed,
Thank you for reaching out to us in our community and welcome, we are sorry to hear you have been unable to view some of your bills and have also been unable to get copies of them after being on the phone for over 2 hours, this is very disappointing to hear, and I can assure you that this is not the level of service that we want to provide.
So I can help I have sent you an invite into a private chat, please click on the white envelope to accept.
Regards
Paul.
