My 1G package states its increased by £8.99 this month !
This is not the April rise as thats already happened, and ideas what's going on here ?
Edit: Mystery Solved, I think, by logging into the old billing pages (the new ones are hopeless).
It appears its because my billing date has moved by a few days, next month shows as back to normal.
Hey Paul-M, thank you for reaching out and I am so sorry to hear about this.
Could one of your discounts expired?
They are only time sensitive.
Also have you bought anything else month at all?
I dont have any discounts, that I'm aware of anyway.
I think I solved what happened (see above).
That said, I will be terminating my service when my contract expires (in 5 months).
It really pees me off that I pay £27 a month more than someone joining as a new customer.
I have been a customer for 25 years accros the various name changes, and get nothing, loyalty doesnt pay.
Paul-M wrote:I dont have any discounts, that I'm aware of anyway.
I think I solved what happened (see above).
That said, I will be terminating my service when my contract expires (in 5 months).
It really pees me off that I pay £27 a month more than someone joining as a new customer.
I have been a customer for 25 years accros the various name changes, and get nothing, loyalty doesnt pay.
your correct when you say loyalty doesnt pay
