Forum Discussion

Bracher60's avatar
Bracher60
Tuning in
5 months ago

My TNT sport channels have been removed, but they are supposed to be included in my Maxit package.

Hi, 

I have just noticed that my TNT sports channels have disappeared. Don't now why as they are included in my Maxit package.

  • My TNT sports channels have disappeared too, are still supposed to be part of my  maxit package. I would like them back.

    • Carley_S's avatar
      Carley_S
      Forum Team

      Hi Bracher60 

      Welcome to the community forums 

      Sorry to hear that your TNT channels have gone. We sent out communications to customers to inform them of this via the email registered to the account. This email contained a link to a form to keep TNT Sports should they wish to as this was being removed from the Maxit TV package. Did you receive an email from us at all? We started sending these emails around 26th June 2024, so it has been some time since this began. 

      Also, just to double check, if you've agreed to a new contract since this time, you might find that TNT was removed from your package as it was no longer bundled with Maxit TV or Mega TV (our newer TV package). If you have agreed on a new contract within the last few months or so then double check your contract to see if this was included. 

  • Hi Bracher60 

    Welcome to the community forums

    Sorry to hear of your concern about TNT channels being removed. 

    I can see that I've responded to your other post on another thread but will repeat below for you and other community members looking for the response. 
    We sent out communications to customers to inform them of this via the email registered to the account. This email contained a link to a form to keep TNT Sports should they wish to as this was being removed from the Maxit TV package. Did you receive an email from us at all? We started sending these emails around 26th June 2024, so it has been some time since this began. 

    Also, just to double check, if you've agreed to a new contract since this time, you might find that TNT was removed from your package as it was no longer bundled with Maxit TV or Mega TV (our newer TV package). If you have agreed on a new contract within the last few months or so then double check your contract to see if this was included. 

    • Bracher60's avatar
      Bracher60
      Tuning in

      Hi, I haven't received an email and my contract was renewed earlier than that date. Just want TNT Sports channels back. As they are included  in my Maxit bundle - image included from my account today.

      • Bracher60's avatar
        Bracher60
        Tuning in

        Still waiting for an answer on this, where's my TNT Sport gone.