Forum Discussion

Gr3mlin's avatar
Gr3mlin
Joining in
11 months ago

MY CONTRACT GOT CANCELLED AFTER A MONTH

EDIT: ON THE PHONE NOW SORTING IT. 

I applied for the Volt broadband bundle as they gave me a solid deal which would last 18 months! It has been one month and I'm already being charged £200+ when the discount price was £26.50. 

Obviously as we all know it's pretty impossible to talk to a human so this is my only option as I can't get through to anybody!! However I keep getting sent texts about an overdue bill that I clearly cannot and shouldn't be paying as per the contract I signed

EDIT: ON THE PHONE NOW SORTING IT.

  • John_GS's avatar
    John_GS
    Forum Team
    11 months ago

    Hi Gr3mlin 

    Thanks for posting and welcome to the community.

    Sorry to hear of the billing issue.

    I'll send you a PM now to assist further.

    Best wishes.