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prasad29's avatar
prasad29
Joining in
11 months ago

my area and account number

I recently ordered a QuickStart, and have had no email about my account number or area number. So I’m unable to log in on the app or website.

I have alredy recieved the router and broadband is up and running so its activated.

Please help me in this case.

Thanks

2 Replies

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    11 months ago

    Hi prasad29 

    Thanks for posting and welcome to the community and also Virgin Media.

    I'll send you a PM now to assist further.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    11 months ago

    Hi prasad29 

    Thanks for joining me on PM and allowing me to help sort this online account out. Please do pop back to the Forums if you ever need help.

    Best wishes.