Forum Discussion

Rchristie's avatar
Rchristie
Just joined
4 days ago

Moving the wall mount socket

Hi, looking for some advice, the cable that runs in through from the external wall, is it possible to get this moved so we can have the tv in the wall? Is that a thing? I do Not want to have the cable dangling down from the tv. 
Thanks in advance 

3 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    £25 non fault call out fee.  However you also have to take into account where the Hub and TV box will be sited.  It's not just as simple as moving the incoming co-ax to behind the TV. 

    • Rchristie's avatar
      Rchristie
      Just joined

      I understand, I am a tad confused with it all. Is it possible for this to happen? I can buy a bracket for the box and attach that to the wall for the cable and the hun won’t be too far away. Would that work?

  • Hi Rchristie 👋 Thank you for your post and welcome to the Virgin Media Community 🙂

    In order to look into arranging a call out, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Thank you for your support Adduxi 👍

    Regards,
    Daniel