Forum Discussion

Rayhoop's avatar
Rayhoop
Joining in
9 days ago
Solved

Cable/socket move

Hi, 

We're having work done on our property and I need to get the VM point moved.

I understand there is a charge for this - I just need to get it arranged.  Can someone reach out to me please?

Many thanks

 

  • Steven_L's avatar
    Steven_L
    7 days ago

    Hello Rayhoop,

    Welcome to the Community, and thanks for taking the time to post here on the forums. As Tudor has advised there will be a £25 fee for this. If you haven't already arranged this via another method, we can do that from here via private message. If you want us to arrange this, please respond to my private message and we can get started.

    Kind Regards,

    Steven_L

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person
    9 days ago

    There will be a £25 fee. 

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    7 days ago

    Hello Rayhoop,

    Welcome to the Community, and thanks for taking the time to post here on the forums. As Tudor has advised there will be a £25 fee for this. If you haven't already arranged this via another method, we can do that from here via private message. If you want us to arrange this, please respond to my private message and we can get started.

    Kind Regards,

    Steven_L