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Adamfawcett94's avatar
Adamfawcett94
Joining in
20 days ago

Moving home to listed building - can I cancel?

Me and my partner are (hopefully!) completing the purchase of a Grade II Listed Building soon. When we were shown around we noticed there was no broadband box for virgin inside, although according to the virgin website we can get a deal with them.

we’re midway through a 2 year deal with virgin for broadband, but this means that when we move we will have to apply for LBC for any works to install the box - which can take time, time we won’t have. Would this be a justification to cancel our contract without recourse (similar to when people move home but Virgin can’t provide in their area)

 

 

billing
Broadband
cancellation
contract

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  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    20 days ago

    You'll need to speak to VM Sales on 0800 183 1234. 

    But VM are not known for being generous. 

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    20 days ago

    Hello Adamfawcett94,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I'd be happy to take a further look into this for you; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
    Kind Regards,
    Steven_L