Hi there. I booked an appointment for 28th March as I'm moving home and need an engineer installation. I have received no email or text confirmation of the booking. I made the booking via the online chat and it was confirmed on the chat. However, the chat conversation was very convoluted - took an hour! - and didn't instil confidence. Please could you confirm that I have a booking on that date at my new address?
Hello Gekko.
Thanks for your first post and welcome to our community.
Sorry to hear you weren't able to confirm the installation date for your new home.
I will be able to have a look at this for you.
If you don't mind, I'll need to send you a private message to pass security.
If you can check the envelope at the top right of your screen, that would be great.
Gareth_L
Thanks Gareth. Response sent.
Thanks for your time today Gekko.
It's good to know we've been able to confirm your installation date.
Good luck with your move as well. If we can help with anything else, please let us know?
Gareth_L
