Strongex
7 months agoJoining in
Moved home and got extended
So I have upgraded my contract July 2023 than move home may 2024 and now I am being told my contract ends 25 November 2025...
I was forced to use new router due to different type of connector.
I was only informed about new account created not new contract.
Why is that happening ? Why am I being extended on home move when I shouldn't.
Trying to cancel but I am not paying disconnection fee when I shouldn't ...