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magdac's avatar
magdac
Joining in
11 months ago

Move to non-serve area

Good morning 

I have moved to a postcode which is not covered by Virgin Media after 15 years with your network. I emailed all the evidence but no reply . Please help me . 

 

1 Reply

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  • Hey magdac, thank you for reaching out and we are sorry to hear you haven't heard back just yet.

    When did you send these over and to what email?

    This can take around 21 working days to update you see.