Method of Contract Approval
To cut a long story short, I set in motion a new contract (BB, TV & Landline). By far the easiest and most effective way of doing this was by the landline linked to the account. As a result of that phone call, I received 2 emails containing 2 sets "PRE-CONTRACT " documents. Some time later I also received two text messages which each contained a hyperlink beneath text stating that I should click on the link "..TO REVIEW the PRE-CONTRACT documents".When I opened the document the 'Pre-' at the top of the CIS and CSS had indeed been removed - but again I had not knowingly APPROVED anything. Had some form of digital signature been asked for at that stage I would have formally, and knowingly have approved the contract details. As it is, I am happy for the contract to proceed at the point in time specified in the documents. But in no way had I given approval (having reviewed the CIS & CSS). Suggest that the approval process needs to be altered so that formal approval to the contract documents is explicitly asked for and given. I doubt very much that the current implicit approval would be accepted in UK court of Law were it to be contested. I offer the above constructively in the hope that others will avoid the current confusion.
