Forum Discussion

Mr_K's avatar
Mr_K
Knows their stuff
1 year ago

Link not working on Essential Broadband page

The 'Live Chat' link on the essential broadband page isn't working.

https://www.virginmedia.com/broadband/low-income-families

 

2 Replies

  • unisoft's avatar
    unisoft
    Super solver

    You can use the MESSAGE US on right hand side of the screen instead. But, yes, the Live chat button does not work....

  • Gareth_L's avatar
    Gareth_L
    Forum Team (Retired)

    Hello Mr_K.

    Sorry to hear the live chat option isn't working on our Essential broadband page, Have you tried to scan the QR code below the option? That should take you to our WhatsApp message service.

    Gareth_L