Forum Discussion

Christyfir's avatar
Christyfir
Joining in
20 days ago
Solved

Keeping my landline when joining Virgin media

I've just signed up for Virgin broadband transferring from YourCoop broadband. How can I keep my landline number when I'm finished connecting to Virgin please? Tia.

  • Beth_G's avatar
    Beth_G
    19 days ago

    Hi Christyfir

    Thanks for your post, welcome to the Community Forums.

    We can request to have your landline number from YourCoop ported over to us. We'd just advise to ensure that your landline service with YourCoop to remain active to ensure the port completes successfully. 

    I've dropped you a private message message so I can take your details and look into his for you.

  • Beth_G's avatar
    Beth_G
    Forum Team
    19 days ago

    Hi Christyfir

    Thanks for your post, welcome to the Community Forums.

    We can request to have your landline number from YourCoop ported over to us. We'd just advise to ensure that your landline service with YourCoop to remain active to ensure the port completes successfully. 

    I've dropped you a private message message so I can take your details and look into his for you.