Forum Discussion

mp8's avatar
mp8
Just joined
13 hours ago

Incorrect email address for the order

Hello, i have just completed new order and i belive i have put incorrect email address. I have received text that instalation kit will be sent out on monday, but didnt received any other email confirmation or contract. How can i fix it?

1 Reply

  • newapollo's avatar
    newapollo
    Very Insightful Person

    You could call the pre-installs team on 0800 052 1734 and ask them to update the email address and resend any confirmation/contract emails.

    They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

    (It can take a couple of days for a member of the forum team to pick up your post)