Forum Discussion

martynwithay's avatar
martynwithay
Tuning in
7 months ago
Solved

Incorrect bill after renewing contract

Hi, I am hoping someonce can help here as I am getting a little fed up with Virgin Media customer services keep saying they will do things and then they are not happening.   I recently renewed my c...
  • Steven_L's avatar
    Steven_L
    7 months ago

    Hey martynwithay,

    Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your contract after renewing, we can get this looked into further from here but we would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
    Kind Regards,
    Steven_L

Steven_L's avatar
Steven_L
Forum Team
7 months ago

Hey martynwithay,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your contract after renewing, we can get this looked into further from here but we would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L

martynwithay's avatar
martynwithay
Tuning in
7 months ago

Thanks for the welcome Steven.  I have just replied to your private message.

Kind regards,

Martyn.