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ella666farrelly's avatar
ella666farrelly
Just joined
4 days ago

I signed in with my email and i didnt get an account number but it wont let me register

I am having the same trouble, I signed in with my email and i didnt get an account number but it wont let me register or use the app without linking my accounts and for that i need my account number but cant find it anywhere

1 Reply

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    4 days ago

    Hello ella666farrelly,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account. Have you registered your Virgin Media online account previously? 

    Kind Regards,

    Steven_L