I didnt recieve my reward !!

This would be a referral reward?

Hi Ghendos, thank you for your query.

If you could please answer the question asked by goslow, that'd be much appreciated.

If you're referring to a "Refer a friend" reward, have 60 days passed since the friend’s installation date?

More information on "Refer a friend for Virgin Media" can be found here. 

Please pop back to us at your earliest convenience.

Regards,
Daniel