Forum Discussion

Cabana1's avatar
Cabana1
Joining in
18 days ago

I cancelled Virgin TV in October 2024 but still being charged for Netflix

I only have  Broadband with Virgin since October 2024 . Cancelled TV in October 2024 . My latest bill shows a charge for Netflix

  • Carley_S's avatar
    Carley_S
    Forum Team
    17 days ago

    Hi Cabana1 

    Welcome to the Community Forums. 

    Sorry to hear of your concerns with a Netflix charge. 

    We can see on the systems on our side that you've since been in touch with the team with actions taken to investigate and resolve this for you.

    Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the Community Forums if needed.