Forum Discussion

RodCats's avatar
RodCats
Joining in
3 months ago

I asked for an Upgrade to Mega TV

 I asked for an Upgrade To Mega TV on 18th October. I have received an acknowledgement and a new contract but nothing has changed. I am still on Mixit TV. How long does it take to make the change? 

  • japitts's avatar
    japitts
    Very Insightful Person

    Was this change made online or via phone? And was there a start date on the new contract?

    • Alex_RM's avatar
      Alex_RM
      Forum Team

      Hi RodCats,

      Thanks for posting and welcome to our community 😊

      As japitts has mentioned, depending on how you made the order it may take some time. 

      Pleased let us know more information when you can.

      Alex_Rm