Forum Discussion

Dave0wales's avatar
Dave0wales
Tuning in
2 days ago

Hub 5

I have been a 1gig customer for over 2 years and have just signed up for another 18 months, even though it said I would be getting a new Hub 5, yet I have not be contacted about receiving a new hub. I am still using a hub 4 but want to be upgraded to the hub 5. Can someone please advise. Many thanks 

3 Replies

Sort By
  • Cardiffman282's avatar
    Cardiffman282
    Wise owl
    2 days ago

    It would help your case if you posted a screenshot of the hub 5 commitment. 

  • legacy1's avatar
    legacy1
    Alessandro Volta
    2 days ago

    Who am I to say you should get a hub 5....but you should get a hub 5

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    20 hours ago

    Good morning Dave0wales 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to assist further.

    Best wishes.