Forum Discussion
5 Replies
Sort By
- Alex_RM
Forum Team
Hi Mikeys,
Thanks for posting, and sorry for any confusion with your order.
If you've done this online it can take up to 10 days to complete, so we would advise to wait.
Alex_Rm
- MikeysOn our wavelength
10 days! Blimey, Virgin still using pen and paper.. Why so long?
Online chat team said I wouldn't be able to get it as new customer only, but I kept saying it's in my portal.
- Alex_RM
Forum Team
If it's a deal from the website, this would be a new customer only deal. If it's a personal deal via your My Virgin Media account, this can take some time to update on the system.
Alex_Rm
Related Content
- 6 months ago
- 2 years ago
- 7 months ago
- 4 months ago