Forum Discussion

TeDDy1959's avatar
TeDDy1959
Tuning in
7 months ago

How do I remove stored bank card details

I need to ensure that my account doesn't have my card details to prevent incorrect payments being taken. I did a quick payment and I didn't need to enter my bank card details as they were there already. I have previously removed them because Virgin messed up and took incorrect payments. 

  • Nathan_B's avatar
    Nathan_B
    Forum Team
    7 months ago

    Hi there TeDDy1959 👋 Welcome back to the forum and thanks for your post 😊

    I'll certainly be happy to check to see if we have any details stored on our end for you. I'll pop you a PM to confirm your details so this can be done.

    Regards

    Nathan