How can I respond to an open complaint?
I have an open complaint C-2012231476 & I've been offered a resolution, a credit to my account that isn't sufficient. It says to respond to let them know if I accept or decline the offer. However if ...
Forum Discussion
Hi VsUK thanks for getting back to us.
Sorry to hear you're unhappy with the level of service you're receiving and also for the customer service received when attempting to gain a resolution. I would like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R