Are you able to help me have Homeworks removed from my account? Payment request by VM for the Homeworks is £9.99 per month --- but I have never requested it! I understand that Homeworks is optional and I had never heard of it before let alone asked for it. Please help, if you are able. Thank you.
Virgin Media HomeWorks is a monthly subscription service that provides internet security and priority tech support. It includes features like 24/7 access to IT support, next-day technician service, and virus and malware protection for up to 10 devices. The service costs £9.99 per month1.
If you didn't request HomeWorks but see it on your bill, you can contact Virgin Media customer support to have it removed.
You can contact Virgin Media customer support in several ways:
Phone: Dial 150 from your Virgin Media landline or call 0345 454 1111 from any other phone.
Live Chat: Use the Live Chat feature on their website for quick assistance.
Online: Visit the Virgin Media support page for help with various issues.
If you put your query it in managing your account section of the forum it
would gain more attention than in the chatter section.
