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Afreem's avatar
Afreem
Joining in
20 days ago

Home movers not respsonding

Hi, 

I contacted home movers over a week ago with evidence of my new tenancy where virgin is not available, therefore requesting the EDF to be removed from my final bill, however no one has got back to me. I have chased this with a follow up email but as yet am still waiting to hear back. Any suggestions of how else to contact them? Anyone know of a contact number for home movers? Poor experience so far. 
Thanks. 

1 Reply

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  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    19 days ago

    Hi Afreem 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues you are facing with documents relating to a house move. So that we can look into this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina