I know this is a dead horse subject here by now but I did think this was pure madness. Out of contract with Virgin on a M500 package with basic Mixit TV has increased to £107.74 a month.
After some haggling with an online chat agent I've been offered their best price of £109 a month. Even pointing out I'd be better off staying out of contract (which I'm not prepared to pay anyway) there was no flexibility. I can't wait to see what stupid offer I get on the phone now
If you are able to then cancel. You might then get some sensible offers if you have marketing enabled.
FYI....
For contract renegotiation - see Andrew’s comments in message 6 of this thread- from a year or two ago - but the messages are still valid
https://community.virginmedia.com/t5/Community-Natter/New-contract/td-p/4888761
Hi donebgot,
Thank you for your post and welcome to our community forums. We're here to help.
I'm sorry to hear that you're unhappy with your current bundle along with a potential renewal offer that was discussed and that you're now looking to potentially cancel your services with us. Did you discuss any other offers with the retentions team at all? We'll have several different offers available at any given time, and these are subject to change too.
Thanks,
