Help... PLEASE!
I have spent the last 2 hours on the chat service today to inform Virgin that I’ve had to leave my house unexpectedly as the landlord is selling the house and I haven’t got anywhere else to go there ...
Forum Discussion
Raise a formal complaint for the complaints team when you get some time.
Until then a VM staff member may reply, but it can take up to 3 days on this forum and they may not be able to deal with an account issue/financial.
Raise a formal complaint at this link:
https://my.virginmedia.com/my-cases/make-a-complaint